Privacy policy

Privacy that supports delivery, not surveillance.

This policy explains what Your Claw Team collects, why we collect it, and how we use it to process purchases, deliver digital products, and support customers.

Information we collect

We collect the information needed to complete a purchase and deliver your files. That can include your email address, order identifiers, product information, payment status details sent by our payment provider, and any information you send us through support.

Payment details are processed by Creem or other payment providers we use. We do not store full payment card information on this site.

How we use information

We use purchase and contact information to confirm payment, prepare delivery, send download links, provide setup steps, answer support requests, and prevent abuse or fraud.

We may also use limited operational data to debug delivery issues, improve the ordering flow, and maintain account or order lookup tools.

Sharing

We share data only with service providers required to run the business, such as payment processors, hosting infrastructure, email delivery, and customer support tooling. They may only use the data to provide those services to us.

Retention

We keep order and support records for as long as needed to deliver the product, provide re-access through order lookup, handle refunds, resolve disputes, and meet legal obligations.

Your choices

You can contact us to request access, correction, or deletion of your personal information, subject to any records we need to retain for legal, security, tax, or fraud-prevention reasons.

Contact

For privacy questions, email support@yourclawteam.com.

Questions about privacy? Email support@yourclawteam.com or review our Terms of Service.